The framework / 06

Making good decisions

Decision-making arrangements establish who may decide, what they need to consider, how the decision is made, and what follows from it. These arrangements affect the quality of decisions.

Start by identifying the qualities sought in the decision. These requirements, taken together, describe the type of decision you want. Then specify the governance arrangements that will support them. For example, a valid decision requires authority to make it: identify the role or body that may decide, the source and scope of its authority, and any applicable conditions.

Requirements for a decision

The requirements below concern the decision, the information supporting it, and the arrangements for carrying it out. How you apply them should reflect the circumstances of the decision, including its importance, its operational implications, how frequently this type of decision is taken, etc. You could adapt the list to suit a particular organisation’s circumstances.

The decision falls within the decision-maker’s power and authority.

Identify the instruments or previous decisions that establish the decision-maker’s authority. Also identify the decision-maker’s assigned responsibilities and the applicable procedural conditions.

Establish how each requirement affects the validity of the decision or the assessment of the decision-maker’s conduct.

The matter warrants this decision-maker’s consideration.

Explain its relationship to the organisation’s purposes, commitments, or agreed direction, and the significance of its intended effects.

The decision is sought when it can inform action, taking account of deadlines, risks, and dependencies.

Obtain required approval before taking action or making commitments that depend on it.

Identify who prepared and supports the proposal.

Give reasons for it, explain the arguments for and against it, and identify favourable and adverse effects on those concerned.

Provide accurate and checked information sufficient to assess the proposal, including its expected outcomes, implications, risks, and effects on existing arrangements.

Make material uncertainties apparent.

Define the available options and present the information needed to decide in a usable form.

Put the decision sought and the main considerations where they can be readily found.

Keep supporting information available for further examination.

State the intended result and how its achievement will be assessed.

Establish how the decision will be carried out: what must happen, who is responsible, when action is required, and what needs to return for review or further decision.

The proposal is ready for the decision being sought.

Complete the consultation, advice, endorsement, approval, or other steps required at this stage.

Keep records of the information relied on and the steps completed, including consultation, advice, and prior approvals.

Document the decision and any conditions attached to it.

You can combine this guide with the model for assessing the application of a governance arrangement. When examining how a decision is made:

  • establish whether the procedure exists and is accepted;
  • check whether the people and circumstances are appropriate and whether the procedure was carried out correctly and completely;
  • identify any required attitudes and subsequent conduct;
  • consider separately what was accomplished, whether the requirements were met, and how serious any failure was.

Mapping the decision arrangements

A decision-making map can help distinguish:

  • Roles: the capacities in which people propose, advise, decide, act, or report.
  • Bodies: committees or other bodies with specified responsibilities and powers.
  • Communication channels: submissions, briefing notes, meetings, and other means through which contributions reach their recipients.

For each connection in the map, identify what is being provided, to whom, through which channel, and for what purpose. Advice, recommendation, endorsement, approval, and noting each require their own description.

The map shows how advice, proposals, and recommendations reach the decision-maker, how the decision reaches those charged with carrying it out, and how they report back. Select the routes that apply to the particular decision.

Example of decision arrangements to support a decision requiring specialist advice

The proposer sends the proposal to the committee for review. After the review, the proposer submits it to the authorised decision-maker. The committee also sends its recommendation to the decision-maker. The decision and any conditions are passed to the person or body responsible for carrying it out. That person or body reports back to the decision-maker on the action taken and the outcome. The decision-maker may be an individual or a collective body.

Decision arrangements linking the proposer, decision-maker, and implementer, with specialist advice, committee review, consultation, and reporting.Open full-size diagram

Plain Governance, developed by Dr Julien Maréchal. © 2026 The Governance Practice.

Original materials: Creative Commons Attribution 4.0 InternationalCC BY 4.0. Source. Scope and attribution.

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Sources

Sources

These works inform the approach. The framework’s explanations, examples, and tools are developed by Plain Governance.

Framework background: Austin, How to do things with words, 1975; Austin, Philosophical papers, 1979; Maréchal, Comment faire les choses : du pluralisme des descriptions de l’action, 2010; Fillmore, Frame semantics, 1982; Baker, Fillmore, and Lowe, The Berkeley FrameNet project, 1998.